Classroom
The Classroom module allows organizations to manage instructor-led training through Admin and Learner views. It supports course creation, trainer assignment, document sharing, session management, learner participation, and training progress tracking within the Converse platform.
Classroom Administration
1. Overview
The Classroom module enables administrators to create, manage, and organize instructor-led training programs. Admins can configure course details, upload learning materials, assign trainers, and publish courses for learners.
2. When to Use
Use Classroom Administration when you want to:
- Create instructor-led training courses
- Upload learning materials
- Assign trainers to courses
- Configure course information
- Publish or archive courses
- Manage classroom training
3. Concepts
- Classroom – A module used to manage instructor-led training programs.
- Course – A training program that contains learning materials, trainers, and sessions.
- Course Information – Basic details such as course name, description, skills, and product information.
- Documents – Learning materials uploaded to a course, including PDFs, videos, Learnbee, quizzes, and polls.
- Trainer Assignment – Process of assigning trainers to conduct classroom sessions.
- Course Status – Indicates whether a course is Draft, Active, or Archived.
4. Set Up Guide
Access Classroom
- Open the Main Menu.
- Click Classroom.
- Select Admin View.
Create a Course
- Click + Create Course.
- Enter the Course Name.
- Review the system-generated Course ID.
- Enter the Course Description.
Configure Course Information
Enter the required course details:
- Skill
- Sub-skill
- Product Family
- Product
Upload Learning Materials
Click + Upload Document.
Supported document types include:
- Video
- Learnbee
- Quiz
- Poll
Review uploaded documents before publishing the course.
Configure Trainer Access
Choose one of the following options:
- Invite All Trainers
- Invite Specific Trainers
Review the selected trainers before saving the course.
Save or Publish
Choose one of the following:
- Save as Draft
- Publish Course
Published courses become available for trainer session creation.
Archive or Restore Course
Admins can archive completed or inactive courses.
Archived courses can be restored whenever required.
5. User View
The Admin Dashboard displays:
- Courses
- Course Status
- Assigned Trainers
- Documents
- Session Count
- Ratings
Admins can:
- Edit courses
- Publish courses
- Archive courses
- Manage documents
- Manage trainer assignments
6. Reporting
Admins can monitor:
- Total Courses
- Published Courses
- Draft Courses
- Assigned Trainers
- Course Ratings
- Session Count
Detailed reporting is available through the Classroom Reports section.
7. Best Practices
- Complete all course details before publishing.
- Upload all required learning materials.
- Assign trainers before scheduling sessions.
- Review course information regularly.
- Use Draft status while configuring incomplete courses.
- Archive inactive courses instead of deleting them.
8. Troubleshooting & FAQs
Q. Where can I access Classroom?
Q. Which document types are supported?
A.
- Video
- Learnbee
- Quiz
- Poll
Q. Can multiple trainers be assigned to a course?
A. Yes. Admins can invite all trainers or select specific trainers.
Q. Can trainers upload documents?
A. Yes. Admins can enable trainer document uploads for the course.
Q. Can a course be saved without publishing?
A. Yes. Use Save as Draft to save the course before publishing.
Q. Can archived courses be restored?
A. Yes. Archived courses can be unarchived whenever required.
9. Version Notes
Last Updated: 06 Aug 2026
Classroom Sessions
1. Overview
Session Management enables trainers and administrators to schedule, conduct, and manage classroom sessions. It includes session scheduling, learner invitations, attendance management, document sharing, live session controls, and participant tracking.
2. When to Use
Use Session Management when you want to:
- Schedule classroom sessions
- Invite learners to a session
- Configure online, offline, or hybrid sessions
- Manage attendance during live sessions
- Share learning materials with participants
- Track learner participation
- Complete classroom sessions
3. Concepts
- Session – A scheduled classroom training conducted under a course.
- Session Type – Defines whether the session is Online, Offline, or Hybrid.
- Attendance Code – A unique code used by learners to mark attendance.
- Participants – Learners invited to attend a classroom session.
- Session Documents – Learning materials available during the session.
- Session Status – Indicates whether a session is Scheduled, Live, Completed, or Missed.
4. Set Up Guide
Access Trainer View
- Open Classroom.
- Select Trainer View.
- Open My Courses.
- Select the required course.
Create a Session
- Click Create Session.
- Enter the Session Name.
- Verify the Trainer Name.
- Select the Session Type.
- Choose the Session Date.
- Enter the Start Time and End Time.
Configure Session Details
Based on the session type:
- Online – Enter the meeting link.
- Offline – Enter the venue details.
- Hybrid – Configure both meeting link and venue.
Upload Session Documents
Session documents can include:
- Video
- Learnbee
- Quiz
- Poll
Admin documents are available to every session, and trainers can upload session-specific documents when enabled.
Invite Learners
Choose one of the following options:
Invite All Active Users
Invite all active users in the organization.
Invite by Attribute
Invite learners based on attributes such as:
- Designation
- Product
- Product Family
- Country
- State
- City
- Manager
- Trainer
Invite Specific Users
Search and select individual learners.
Attendance Management
- Enable Attendance Required if attendance is mandatory.
- Start the session.
- Share the generated Attendance Code with learners.
- Learners enter the code to mark attendance.
Start the Session
- Open the scheduled session.
- Click Start Session.
- Confirm the action.
- Session status changes to Live.
Unlock Learning Materials
During the live session:
- Unlock documents individually.
- Learners can access only the unlocked materials.
Track Participants
Monitor participant status during the session:
- Pending
- Accepted
- Declined
- Attended
Attendance and invitation status are updated in real time.
End the Session
After the training:
- Review attendance.
- Confirm participant status.
- End the session.
The session moves to Completed after it ends.
5. User View
The Trainer Dashboard displays:
- My Courses
- Planned Sessions
- Live Sessions
- Completed Sessions
- Missed Sessions
For each session, trainers can:
- View session details
- Edit session
- Start session
- Unlock documents
- View participant status
- View attendance
- End session
6. Reporting
Session reports include:
- Session Details
- Attendance Status
- Participant Status
- Document Completion
- Quiz Completion
- Poll Completion
- Session Ratings
Reports can be filtered by:
- Course
- Trainer
- Session Status
- Date Range
Detailed reports can be downloaded for analysis.
7. Best Practices
- Schedule sessions before inviting learners.
- Verify meeting links and venue details before publishing.
- Enable attendance only when required.
- Unlock learning materials during the live session.
- Monitor participant status throughout the session.
- End sessions after completion to maintain accurate records.
8. Troubleshooting & FAQs
Q. Which session types are available?
A. Online, Offline, and Hybrid.
Q. Can I invite learners using attributes?
A. Yes. Learners can be invited using attribute-based filters or by selecting individual users.
Q. When is the attendance code available?
A. The attendance code is generated after the session is started.
Q. Can learners access documents before the session starts?
A. No. Documents remain locked until the trainer unlocks them during the live session.
Q. What happens if attendance is required?
A. Learners must enter the attendance code before they can access the meeting link and learning materials.
Q. Can trainers upload session-specific documents?
A. Yes. Trainers can upload session-specific documents if the course allows trainer document uploads.
9. Version Notes
Last Updated: 06 Aug 2026
Learner Experience & Reports
1. Overview
The Learner View enables users to access assigned classroom sessions, mark attendance, participate in live training, complete learning activities, and review their classroom learning history. Administrators and trainers can also monitor session outcomes through classroom reports.
2. When to Use
Use this feature when you want to:
- View assigned classroom sessions
- Join a live classroom session
- Mark attendance
- Access session documents
- Complete quizzes and polls
- Submit session ratings and feedback
- Review classroom learning history
- Monitor classroom reports and learner participation
3. Concepts
- Learner View – Displays all classroom sessions assigned to the learner.
- Attendance Code – A unique code used to mark attendance for a live session.
- Session Documents – Learning materials available during the classroom session.
- Quiz & Poll – Interactive assessments available within a session.
- My Reports – Displays the learner's classroom session history and results.
- Session Report – Provides attendance, participation, and performance details for classroom sessions.
4. Set Up Guide
Access Learner View
View Assigned Sessions
Sessions are grouped into:
- Scheduled
- Completed
- Missed
Select a session to view its details.
Join a Session
- Open the scheduled session.
- Accept the session invitation.
- If required, enter the Attendance Code shared by the trainer.
- After successful attendance, access the meeting link and learning materials.
Access Learning Materials
Depending on the session, learners can access:
- PDF Documents
- Videos
- Learnbee Content
- Quiz
- Poll
Complete the assigned learning activities during the session.
Submit Session Rating
After completing the session:
- Rate the session using the star rating.
- Provide feedback (optional).
- Submit the rating.
5. User View
Learner Dashboard
Displays:
- Scheduled Sessions
- Completed Sessions
- Missed Sessions
Each session includes:
- Course Name
- Session Name
- Trainer
- Date & Time
- Session Status
- Invitation Status
Live Session
During a live session, learners can:
- Mark attendance
- Access the meeting link
- View unlocked documents
- Complete quizzes or polls
- Participate in learning activities
My Reports
Learners can review:
- Session History
- Attendance Status
- Quiz Scores
- Learnbee Completion
- Session Ratings
- Average Performance
6. Reporting
The Classroom Reports provide insights into classroom training and learner participation.
Session Reports
Displays:
- Session Status
- Attendance Summary
- Participant Count
- Quiz Completion
- Poll Completion
- Learnbee Completion
- Session Ratings
Trainer Reports
Displays:
- Sessions conducted
- Learner attendance
- Average ratings
- Training performance
Course Reports
Displays:
- Course Status
- Total Sessions
- Assigned Trainers
- Overall Ratings
Poll Reports
Displays:
- Response Summary
- Question-wise Responses
- Individual Responses
- Language-wise Responses
Reports can be filtered by:
- Time Range
- Course
- Trainer
- Session Status
- Learning Attributes
Reports can be downloaded for further analysis.
7. Best Practices
- Accept session invitations before the scheduled time.
- Mark attendance promptly using the trainer's attendance code.
- Complete all assigned learning materials during the session.
- Submit ratings and feedback after each session.
- Review My Reports regularly to monitor learning progress.
8. Related Links / FAQs
Q. Where can learners view assigned classroom sessions?
A. Classroom → Learner View.
Q. What session categories are available?
A.
- Scheduled
- Completed
- Missed
Q. When can learners access the meeting link?
A. After attendance is marked (if attendance is required).
Q. Can learners attempt quizzes and polls during the session?
A. Yes. Learners can complete quizzes and polls that are assigned to the session.
Q. Where can learners view their classroom history?
A. My Reports.
Q. Can classroom reports be downloaded?
A. Yes. Available reports can be downloaded for analysis.
9. Version Notes
Last Updated: 07 Aug 2026