# How to use Classroom?

### **<span style="color: rgb(53, 152, 219);">1. Overview</span>**

The Classroom module allows organizations to manage instructor-led training through Admin and Learner views. It supports course creation, trainer assignment, document sharing, session management, learner participation, and training progress tracking within the Converse platform.

### <span style="color: rgb(53, 152, 219);">**2. When to Use**</span>

- When creating and managing classroom-based training programs.
- When assigning trainers and uploading course-related documents.
- When learners need to attend scheduled training sessions and review completed sessions.
- When tracking classroom sessions, attendance, and learner participation.

<div class="" data-is-intersecting="true" data-turn-id-container="request-69897fdd-9fa4-8322-acee-fa8c36dd890d-7" id="bkmrk-3.-concepts-classroo"><section class="text-token-text-primary w-full focus:outline-none has-data-writing-block:pointer-events-none [&:has([data-writing-block])>*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" data-scroll-anchor="false" data-testid="conversation-turn-91" data-turn="assistant" data-turn-id="request-69897fdd-9fa4-8322-acee-fa8c36dd890d-7" data-turn-id-container="request-69897fdd-9fa4-8322-acee-fa8c36dd890d-7" dir="auto">### **<span style="color: rgb(53, 152, 219);">3. Concepts</span>**

<div class="text-base my-auto mx-auto pb-10 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)"><div class="text-base my-auto mx-auto pb-10 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)"><div class="[--thread-content-max-width:40rem] @w-lg/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn"><div class="flex max-w-full flex-col gap-4 grow"><div class="min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&]:mt-1" data-message-author-role="assistant" data-message-id="64b39caf-7a6b-4562-a94e-325cbc5b4bba" data-message-model-slug="gpt-5-5" data-turn-start-message="true" dir="auto" tabindex="0"><div class="flex w-full flex-col gap-1 empty:hidden"><div class="markdown prose dark:prose-invert wrap-break-word w-full light markdown-new-styling">- **Classroom** – A training management module used to organize courses, sessions, trainers, and learners.
- **Admin View** – The section where admins create and manage courses and trainers.
- **Learner View** – The section where learners can view and access their training sessions.
- **Courses** – Training programs created and managed within the Classroom module.
- **Course Information** – Basic course details such as name, description, and status.
- **Documents** – Learning materials uploaded for a course, such as PDFs and videos.
- **Trainer Invitations** – Options used to assign trainers to a course.
- **Scheduled Sessions** – Upcoming training sessions assigned to learners.
- **Completed Sessions** – Sessions that learners have already attended.
- **Missed Sessions** – Sessions that learners did not attend.
- **Session Reports** – Reports showing attendance, participation, and learner performance details.
- **Course Status** – The current state of a course, such as Draft, Active, or Completed.

</div></div></div></div></div></div></div>### **<span style="color: rgb(53, 152, 219);">4. Set Up Guide</span>**

##### <span style="color: rgb(53, 152, 219);">Access Classroom</span>

1. Open the **Menu** from the left navigation panel.
2. Select **Classroom**.
3. Open the **Admin View** tab.

##### <span style="color: rgb(53, 152, 219);">Create a Course</span>

4. Click **+ Create Course**.
5. Enter the **Course Name**.
6. Review the system-generated **Course ID**.
7. Enter the **Description**.

##### <span style="color: rgb(53, 152, 219);">Configure Course Details</span>

8. Select the required **Skill**.
9. Select the required **Sub-skill**.
10. Select the required **Product Family**.
11. Select the required **Product**.

##### <span style="color: rgb(53, 152, 219);">Upload Documents</span>

12. Navigate to the **Documents** section.
13. Click **+ Upload Document**.
14. Upload the required course documents.

Supported documents shown in the UI include:

- PDF documents

15. Review uploaded documents in the document list.

##### <span style="color: rgb(53, 152, 219);">Configure Trainer Access</span>

16. Enable **Allow trainers to upload documents** if trainer uploads are required.
17. Navigate to the **Invite Trainers** section.
18. Select one of the following options:

- **Invite All Trainers**
- **Invite Specific Trainers**

19. Click **Add All Trainers** if inviting all trainers.
20. Review trainers under the **Selected Users** table.

##### <span style="color: rgb(53, 152, 219);">Save or Publish the Course</span>

21. Click **Save as Draft** to save the course without publishing.
22. Click **Publish Course** to make the course active.

##### <span style="color: rgb(53, 152, 219);">Access Learner View</span>

23. Open the **Learner View** tab.
24. Review learner session categories:

- Scheduled Sessions
- Completed Sessions
- Missed Sessions

25. Click **View Session** to open a session.
26. Click **View Reports** to access learner reports.

### <span style="color: rgb(53, 152, 219);">**5. User View**</span>

Admins can view all created courses, trainer assignments, uploaded documents, session counts, ratings, and course status from the Classroom dashboard.

Learners can access sessions through the **Learner View** tab, where sessions are grouped under:

- Scheduled Sessions
- Completed Sessions
- Missed Sessions

Each session displays:

- Course Name
- Session Name
- Date &amp; Time
- Trainer Name
- Session Status
- Invite Status

Learners can open sessions using the **View Session** option.

### **<span style="color: rgb(53, 152, 219);">6. Reporting</span>**

The Classroom module includes reporting access through the **View Reports** option available in the Learner View.

The source also specifies the following report types:

- Session-level reports
- Trainer-level reports
- Detailed session reports

These reports include:

- Learner participation
- Attendance information
- Document engagement
- Learner scores

### **<span style="color: rgb(53, 152, 219);">7. Best Practices</span>**

- Upload all required course documents before publishing the course.
- Verify trainer assignments before scheduling sessions.
- Use Draft status while configuring incomplete courses.
- Review learner session categories regularly to track participation.
- Keep course information updated for accurate reporting.

### **<span style="color: rgb(53, 152, 219);">8. Related Links / FAQs</span>**

**Q: Where can Classroom be accessed?**

A: Classroom can be accessed from **Menu → Classroom**.

**Q: What are the available Classroom tabs?**

A: The module includes:

- Admin View
- Learner View

**Q: Can trainers upload documents?**

A: Yes. Admins can enable **Allow trainers to upload documents**.

**Q: What session categories are visible in Learner View?**

A: Learners can view:

- Scheduled Sessions
- Completed Sessions
- Missed Sessions

**Q: Can courses be saved without publishing?**

A: Yes. Courses can be saved using **Save as Draft**.

### <span style="color: rgb(53, 152, 219);">**9. Version Notes**</span>

**Last Updated:** 22 May 2026

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