How to Set a Learning Pathway as Mandatory 1. Overview The Mandatory Learning Pathway feature controls user access based on pathway completion. When a pathway is marked as Mandatory and a deadline is configured, users are required to complete it within the given timeline. If not completed, the system restricts access until the pathway is finished. 2. When to Use When training must be completed before users continue using the platform When strict enforcement is required after a deadline When compliance or critical learning cannot be skipped When access restriction is needed for incomplete learning 3. Concepts Mandatory Learning Pathway Pathway Deadline (Due Date / Days) Deadline-Based Enforcement Mandatory Pop-up Platform Access Restriction Task Visibility 4. Set Up Guide Go to the home screen Click the menu button Click Learning Pathway Click Create (top right corner) Enter Title Enter Description Add Image Set Priority Locate the Pathway Importance section By default, it is set to Normal Click the dropdown (arrow) next to Normal Select Mandatory 👉 Once Mandatory is selected: The pathway becomes a mandatory learning pathway Mandatory restrictions will be applied to users Add Section Name Add Modules to the section Enable Sequential Learning if required Click Next Add users (All users / specific users / attributes) Go to Settings Set Pathway Deadline (Mandatory step): Select Due Date OR Select Days 👉 Note: Setting a deadline is compulsory when Mandatory is selected Without deadline, mandatory enforcement will not work Configure Communication Channels Configure Notification Manager Click Publish 5. User View Before the deadline: The pathway appears like a normal learning pathway Users can access other features in the platform On the due date: No restriction is applied Users can still access the platform normally After the due date (next day onwards): A mandatory pathway pop-up appears The system highlights that the pathway must be completed When mandatory access starts: Users cannot access any other feature on the platform Only the mandatory pathway screen is accessible The rest of the platform remains locked After completion: Full platform access is restored Users can continue using other features 6. Reporting Mandatory pathways can be tracked using Pathway Master Report Select Date Range Use Pathway Type filter Normal Pathway Mandatory Pathway When Mandatory Pathway is selected: Shows only mandatory pathway data Includes: Last 10 Pathway Completion Status Top 5 Priority Completion Available for: Admin View Team View (Trainers, Coaches, Managers only) 7. Best Practices Set clear and realistic deadlines Inform users before the due date to avoid sudden restriction Use mandatory pathways only for critical learning Monitor completion before enforcement starts 8. Related Links / FAQs Q: When does the mandatory pop-up appear?It appears after the due date, starting from the next day. Q: Can users access the platform after the due date without completing the pathway?No, access is restricted until the pathway is completed. Q: What happens after completing the mandatory pathway?Full access to the platform is restored. 9. Version Notes Last Updated: 24 March 2026