Levels

1. Overview

Levels represent a learner’s progress on the platform. As learners earn points by completing learning activities, they automatically move from one level to the next (for example, Level 1 to Level 2). Levels help learners understand how far they have progressed in their learning journey.

2. When to Use

Levels are useful when you want to:

Visually show learner progress on the platform

Motivate learners to complete more modules and pathways

Track learning progress in a simple, easy-to-understand way

Levels work automatically in the background once they are configured.

3. Concepts

Levels

Levels indicate the learner’s current stage based on points earned. Each level represents a milestone in the learning journey.

Points-Based Progression

Learners earn points when they complete modules and Learning of the Day (LOTD).All earned points are combined to calculate the learner’s total points.

Levels are determined by the total points earned.When the learner reaches the required number of points, the system automatically moves the learner to the next level.

No manual action is required from the learner.

Automatic Level Upgrade

Once the required points are reached, the system automatically upgrades the learner to the next level. No manual action is required.

Customizable Levels

Although new levels cannot be added, the existing level structure and point criteria can be customized by the admin.

4. Setup Guide: Manage Levels

Follow these steps to view and manage Levels on the platform:

Open the Levels page from HomeOn the Home page, locate the Levels section and click on it to navigate to the main Levels page.https://converse.bsharpcorp.com/celebrate/user_levels

Access Edit LevelsOn the Levels page, click Edit Levels (visible at the top corner of the page).https://converse.bsharpcorp.com/celebrate/edit_levels

Customize LevelsIn the Edit Levels screen, you can:

Update the level name

Modify the minimum and maximum point range

Edit the level description

Save the changesAfter making the required updates, click Save.    

Apply to learnersOnce saved, the updated level rules are automatically applied to all learners based on their total points.

5. User View

Learners can see their current level on the Home page.

As learners earn more points, their level updates automatically.

Learners do not need to take any action to move between levels.  

6. Reporting

Level information is used only for progress visibility.

Levels do not impact reports, certifications, or access permissions.

Admins can view learner levels as part of overall learner progress.

7. Best Practices

Set clear and achievable point ranges for each level.

Ensure points are awarded consistently across modules.

Use levels as a motivational indicator rather than an access control.

8. Troubleshooting & FAQs

Q: Why is a learner’s level not updating?Ensure the learner has earned the required points and completed the content successfully.

Q: Can learners manually change their level?No. Levels are updated automatically by the system.

Q: Can admins add new levels?No. Levels cannot be added, but existing levels can be customized.

9. Version Notes

Last Updated: 15 Dec 2025