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Privacy

1. Overview

The CommunicationPrivacy Centre(Email followsNotifications) strictpage privacyallows controlsusers to ensuredecide thatwhich communicationsemail (notifications they want to receive from Converse. Users must opt in to receive emails sent by the admin for activities such as badges, certificates, birthdays, learning updates, and notifications) are sent only to intended users. It respects user data security and ensures that personal information is used only for official communication purposes.more.

2. WhatWhen Datato Is UsedUse

  • TheTo Communicationcontrol Centrepersonal usesemail notification preferences

  • To opt in or opt out of admin-triggered email notifications

  • To receive only therelevant followingsystem userand information:engagement updates

  • To stop unwanted email communication

3. Concepts

  • Email IDNotifications: –Emails sent by the system or admin for sendingspecific email communicationsactivities.

  • User NameOpt-in: –Users formust identificationenable insidenotifications theto platformreceive emails.

  • UserToggle MappingAll: – module, form,Enables or attribute-baseddisables associations

    all
    • email
notification

Nooptions additionalat personal or sensitive data is accessed or exposed.

3. How User Privacy Is Maintained

  • Messages are sent only to selected users

  • Admins cannot view or access users’ personal inboxes

  • Notifications are visible only to the recipient

  • User lists are shown only to authorized admins

  • Draft communications are not visible to usersonce.

4. Set Up Guide (User Selection & Privacy ControlAction)

AdminsUsers can chooseaccess recipientsthe usingEmail controlledNotifications methods:(Privacy) page in two ways:

    Option 1: Via Menu Bar

    1. Module-based: Only users assigned to that module receiveClick the message☰ Menu bar.

    2. Select Form-basedAccount Settings: Only users linked to that form receive the message.

    3. Click ManualEmail selectionNotification: Admin explicitly selects users.

    4. AssignChoose the notifications you want to All Users: Sends only within the same organization workspace

This ensures messages are never sent to unintended audiences.

5. Email vs Notification Privacy

Email

  • Sent to the user’s registered email addressreceive.

  • Email(Optional) contentClick isToggle not visibleall to otherenable usersall notifications.

  • SubjectClick andSave body are private to the recipientchanges.

NotificationOption 2: Via Profile Icon

    1. Visible only insideClick the appProfile icon on the top-right corner.

    2. ShownSelect only to the selected usersProfile.

    3. NotYou visiblewill onbe public Feed orredirected to otherAccount Settings.

    4. Click Email Notification.

    5. Select the notifications you want to receive.

    6. Click Save changes.

    ⚠️ Important:
    Users will receive emails only if they are opted in. Admin-sent notifications will not reach users who have not enabled email notifications.

    5. User View

    • Users see a list of available email notification options.

    • Selected options appear with checkmarks.

    • A Toggle all option is available for quick selection.

    • Changes are applied only after clicking Save changes.

    6. Admin ResponsibilitiesReporting

    Admins should:

    • VerifyThis userfeature selectiondoes beforenot sendinghave a reporting section.

    • AvoidEmail sharingdelivery confidentialdepends oron sensitiveuser informationopt-in preferences.

    7. Best Practices

    • Review notification preferences regularly.

    • Enable only required notifications to avoid email overload.

    • Use clearToggle andall professionalcarefully languageif you want all updates.

    • SendAlways communicationsclick onlySave whenchanges requiredafter updating settings.

    Admins are responsible for ensuring that communication content complies with company policies.

    Q: CanWill otherI usersreceive seeemails myif emailI ordon’t notification?opt in?
    No. CommunicationsEmail notifications are private and visiblesent only to recipients.users who have opted in.

    Q: What does Toggle all do?
    It enables all available email notification options at once.

    Q: Can admins trackforce whoemail opened the message?
    No personal reading or open tracking is exposed.

    Q: Are draft messages visible to users?notifications?
    No. DraftsEmails are visibledelivered only toif theusers admin.

    have

    Q:enabled Is user data shared outside the platform?
    No. All communications remain within the platform’s secure environment.notifications.

    8.9. Version Notes

    • Last Updated: 26 Dec 2025

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