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How to use Shorts in content?

1. Overview

The Shorts feature is a video-focused module type within the Content section that allows admins to create and publish short-form video content. It provides a simplified structure with a single section, single page, and one video per page to support a clean Shorts experience across desktop and mobile devices.

2. When to Use

  • When you want to share short-form video learning content within a module.
  • When you need a simplified content structure focused only on video playback.
  • When you want learners to consume quick video-based learning content in a carousel or vertical swipe format.
  • When creating mobile-friendly learning experiences similar to YouTube Shorts or Instagram Reels.

3. Concepts

  • Shorts Module Type – A dedicated module type for short-form video content.
  • Single Content Structure – Allows only one section, one page, and one video content item.
  • Video Upload Interface – Supports uploading videos in multiple formats.
  • Carousel View – Displays Shorts content in horizontal card format.
  • Play Shorts Page – Opens Shorts videos in a focused playback view.
  • Vertical Swipe Experience – Allows users to swipe through Shorts videos on mobile and desktop.
  • Seen Status – Tracks whether the learner has completed watching the video.
  • Content Views – Displays total view count using the eye icon.

4. Set Up Guide

Step 1: Create a Shorts Module
  1. Navigate to the Module page.
  2. Create a new module or open an existing module.
  3. Select the module type as Shorts.
Step 2: Configure Module Structure
  1. Review the default section and single page created automatically.
  2. Edit the Section Title if required.
  3. Edit the Page Name if required.
Step 3: Add Shorts Content
  1. Open the page inside the Shorts module.
  2. Use the video upload interface displayed on the page.
  3. Upload a video file.
  4. Upload videos in supported formats such as:
  • MP4
  • MOV
  • WebM
  1. Wait for the upload process to complete.
Step 4: Configure Module Access
  1. Add users to the module.
  2. Configure the required module settings.
Step 5: Publish the Shorts Module
  1. Review the uploaded Shorts content.
  2. Click Publish to publish the Shorts module.

5. User View

  • Shorts content appears in a carousel format with video thumbnails and titles.
  • Desktop users can scroll through Shorts using:
    • Mouse scroll
    • Arrow controls
    • Touchpad gestures
  • Mobile users can swipe horizontally through Shorts cards.
  • Clicking a Shorts card opens the play-shorts page directly without showing the standard landing page.
  • Videos are displayed in a vertical swipe format similar to YouTube Shorts or Instagram Reels.
  • Desktop users see video controls on hover.
  • Mobile users always see video controls.
  • Videos automatically start preview playback when users hover over the active card on desktop.
  • If no Shorts videos are available, the message “No Shorts Available” is displayed.
  • Videos that do not match the container aspect ratio are displayed with black background spacing to maintain original dimensions without distortion.
  • Videos are marked as Seen after users complete watching them.

6. Reporting

  • Content Views displays the total number of views across the organization using the eye icon.
  • Shorts completion data is stored after users complete watching the video.
  • View tracking is recorded when the Shorts video becomes visible on the user’s screen.

Specific report names and report access locations are not specified in the source.


7. Best Practices

  • Upload videos in supported formats for better ccompatibility.
  • Use clear titles for easier identification in the carousel view.
  • Review video aspect ratios before upload to improve viewing consistency.
  • Keep Shorts videos concise and focused on a single learning topic.

Q: How many content items can be added inside a Shorts page?
A: Only one video content item is allowed per page.

Q: Can additional sections or pages be added to a Shorts module?
A: No. Add New Section and Add New Page options are removed.

Q: What happens when users click a Shorts card?
A: The content opens directly in the play-shorts page without showing the standard landing page.

Q: What happens if no Shorts videos are available?
A: The message “No Shorts Available” is displayed.

9. Version Notes

Last Updated: 19 May 2026