Product Filters

1. Overview

Example:

- Product: Washing Machine

- Sub-Products: Front Load, Top Load

2. When to Use

Use this feature when you want to:

- Group modules according to product categories

- Assign learning specific to certain product lines

- Provide product-based learning for sales/service teams

- Enable better filtering in Content and Reports

3. Concepts

- Product: Main product category

- Sub-Product: Detailed category under a product

- Module Tagging: Mapping modules to the right Product & Sub-Product

- Filter: Used by learners to find product-specific content

4. Product Setup Guide

STEP 1 — Where to Go

2. Go to Settings Centre

3. Under Content → Product Family

STEP 2 — Set Up Product Family (Product + Sub-Product)

1. Click Add Product Family

2. Enter main product name (e.g., Washing Machine)

3. Add sub-products (e.g., Front Load, Top Load)

4. Click Confirm to save

5. Content Setup Guide
— Apply in Content

1. Go to Content → Select Module

2. Open Basic Info

3. Select Product and Sub-Product

4. Save and publish

6. User View

Learners will see content grouped under the mapped product and sub-product.

This makes it easy to find product-specific training.

7. Reporting

- Completion by product

- Performance by sub-product

- Time spent on product groups

8. Best Practices

- Use clear product names

- Keep sub-products simple and standard

- Avoid duplicates

- Review monthly

- Ensure all modules are correctly tagged

9. Troubleshooting & FAQs

Q1. Product not showing in module?

Create it first in Settings Centre → Product Family.

Q2. Can I edit product names?

Yes, via Edit → Save.

Q3. Can I add multiple sub-products?

Yes.

Q4. Can one module map to multiple products?

Yes.

- Skills & Subskills

- Category Setup

- Module Upload Guide

- Reporting Guide

11. Version Notes

Last Updated: 01 Dec 2025