Post

1. Overview

The PostFeed feature in Bsharp Converse is a central space where users can create and interact with posts. It allows admins, L&D teams,admins and managers to share shortmessages, messages withrecognize employees throughusing the Feed. Posts can be used to communicate congratulatory notes, announcements, motivational messages, recognitions,badges or generalcertificates, updates,conduct with support for media, tagging, values,polls, and AI-assistedengage textusers refinement.through comments and reactions. The Feed supports day-to-day communication and employee engagement activities such as birthdays, achievements, and work anniversaries.

https://bsharpcorp.com/converse/engagement/

2. When to Use This?

Use Posts when you want to:

• Share quickcongratulatory, announcementsmotivational, or updatesinformational messages with all or selected employees.employees

• CongratulateRecognize employees using badges or recognize individuals or teams without creating a formal badge or certificate.certificates

• PostCollect motivational quotesopinions or informativefeedback messagesthrough to keep employees engaged.polls

• Create lightweightIncrease engagement contentand suchvisibility ason polls,the images, or recognitions.Feed

3. Concepts

• FeedPost – TheA centralwritten timelinemessage whereshared all posts are published and visible to users.

• Post Composer – The text input area whereon the post content is written.Feed

• Copilot – AI assistant used toHelps reframe themessages postas content (Formal, Polite, Cheerful).or Cheerful

• Recipient (@mention) – UsedTag toone tagor specificmore users in a post.post

• Hashtags (#) – KeywordsCategorize addedposts tofor categorizeeasy and discover posts.discovery

• Values – OrganizationalLink the post to company values (e.g.,like Ethics,Ethics Learning)or associated with a post.Learning

• Media AttachmentsBadge – Image,Recognition Badge, Certificate, or Poll addedawarded to aan post.employee

• Search & FilterCertificate – ToolsAppreciation tocertificate findshared via post

• Poll – Question with voting options for employees

• Feed Filters – Search and filter posts by date, author, tagged users,activity, or activity type.tags

4. Setup Guide

StepCreate 1:a Open the FeedPost

1. Click the Menumenu (☰)bar.

2. Select Feed. from the left navigation panel.
   

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Step 2: Write a Post

1. Click inside the Write a post… text box.
   

2. Enter your message (congratulatory,for motivational,example, informative,a congratulatory or announcement)informational message).

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Step 3: Refine the Message UsingUse Copilot (Optional)

5. Click Copilot.

6. Choose how you want the tone:message reframed:

   • Formal

   • Polite

   • Cheerful

Review the       rephrased

message

Add Mentions and applyMetadata it to the post.(Optional)

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Step 4: Add Mentions, Hashtags, and Values

7. Click @ Recipient to tagmention one or more usersusers.
   
   

8. Add # hashtags to categorize the post.
   

9. Select Values (for example, mentioningEthics anor employeeLearning).
   

   being
congratulated)

Give a Badge (Two Ways)

Way 1: Using the Badge Button

1. Click Badge below the post text box.

2. Select the recipient.

3. Choose the badge.

4. Enter a message (use Copilot if needed).

5. Click #OK, hashtagsthen click Post.
   

Way 2: From Write a Post

1. Click inside Write a post….

2. Select the Badge tooption.

   add
keywords
3. for

   Complete easierthe discovery.badge details and post.
   

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Give a Certificate (Two Ways)

Way 1: Using the Certificate Button

1. Click Certificate below the post text box.

2. Select the recipient.

3. Choose the certificate.

4. Enter the reason or message.

5. Click ValuesOK, then click Post.
   

Way 2: From Write a Post

1. Click inside Write a post….

2. Select Certificate.

3. Fill in certificate details and select the relevant value (such as Ethics or Learning) the post represents.post.
   

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StepConduct 5:a Add AttachmentsPoll (Optional)Two Ways)

FromWay 1: Using the attachmentPoll optionsButton

1. Click Poll below the post editor,text youbox.

   can
add:

2. Enter the poll question.

3. Add options (Option 1, Option 2, etc.).

4. Configure poll settings:

   • ImageAllow –multiple Uploadoptions or(if attach an image to the post.required)

   • BadgeMake –votes Recognize employees with a badge.anonymous

   • CertificateShow – Attach a certificate for recognition.

   • Poll – Create a pollvotes to collect employee opinionseveryone or feedback.only the publisher

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   Step 6: Publish the Post

   1. Review the content and attachments.

   2. Click Post Poll to publish it to the Feed..
      

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   Way

   2: From Write a Post

   1. Click inside StepWrite 7:a Searchpost….

   2. Select Poll.

   3. Configure and Filterpublish Poststhe (Optional)poll.
      

   5. Reporting

   • Use Search for& @mentionFilter to findtrack posts related to a specific user.posts.

   • ClickFilters Filterallow admins and users to refineview resultsposts by:

     • Date range

     • Posted by (You / Others)

     • Who’s tagged

     • Activities:

       • Badge

       • Certificate

       • Birthday

       • Anniversary

       • Occasion

       • Poll

     • Company values

     • Hashtags

   • Click Apply filter to view matching posts.
     

   5.6. User View

   • OnPosts appear on the Home page, users see a Posts section.

   • Atunder the top,Posts they may see a Write a post…section box to create a post (if they have permission).

   • BelowUsers this,can recentsee:

     • Text posts are displayed in a card format.

     • EachImage post shows:

       • The message or recognition textposts

       • TheBadge namerecognition of the person mentioned (if any)posts

       • WhenCertificate theposts

         post
       was
       • shared

         Polls with live voting results

     • IfUsers the post includes ancan image, badge, certificate, or pollreact, itcomment, appearsand insidevote theon post card.polls.

     • AnyRecognitions selectedclearly Values (for example, Going above and beyond) are shown atshow the bottombadge ofor thecertificate post.

     • Users can scroll to view older posts and updates.awarded.
       

     6.7. Best Practices & Tips

     • Keep postspost messages short and clear for better engagement.clear.

     • Use Copilot to maintain a consistent tone across communications.tone.

     • Tag relevant users directlyto whenimprove recognizing individuals or teams.visibility.

     • Use Valueshashtags toand alignvalues postsfor withbetter organizational culture.organization.

     • AddUse polls sparingly to encourageavoid interactionengagement without overwhelming users.fatigue.

     7.8. Troubleshooting / FAQs

     PostQ: notCan visibleI inedit Feed
     → Ensure thea post wasafter successfully published and not left in draft.publishing?
     No.

     UnableQ: toCan tagmultiple aemployees user
     →be Verify the user existstagged in theone system and spelling is correct.

     Search shows no resultspost?
     → Adjust filters or clear filters and retry the search.Yes.

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     8.9. Related Links

     • Birthday

       & Work Anniversary – Employee Engagement – Badges

     • Employee Engagement – Certificates

     • Employee Engagement – Polls

       
       

     9.10. Version Notes
     

     Last Updated: 23 Dec 2025