Product Filters

1. Overview

Product Filters help you group training modules based on products. This makes it easy for learners to search, filter, and find the right content.

Example:

- Product: Washing Machine

- Sub-Products: Front Load, Top Load

2. When to Use

Use this feature when you want to:

- Group modules according to product categories

- Assign learning specific to certain product lines

- Provide product-based learning for sales/service teams

- Enable better filtering in Content and Reports

3. Concepts

- Product: Main product category

- Sub-Product: Detailed category under a product

- Module Tagging: Mapping modules to the right Product & Sub-Product

- Filter: Used by learners to find product-specific content

4. Product Setup Guide

Step 1 — Where to Go

1. Login to Bsharp Converse
https://converse.bsharpcorp.com/celebrate/signin

2. Go to Settings Centre
https://converse.bsharpcorp.com/celebrate/settings_center

3. Under Content → Product Family
https://converse.bsharpcorp.com/celebrate/product-configuration

Step 2: Create Product & Sub-Product

1. Click Add Product Family

2. Enter the Product Name

   • Example: Washing Machine

3. Click Add Sub-Product

4. Enter the Sub-Product names

   • Example: Front Load, Top Load

5. Click Confirm to save
   
   

5. Content Setup Guide

This section explains how to map a module to a Product and Sub-Product.

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Step 1: Open Content

1. Go to Content from the left menu

2. Click on Select Module
   https://converse.bsharpcorp.com/celebrate/module_list
   

Step 2: Open Basic Info

1. In the module, go to Basic Info tab

2. Here you will see fields for Product and Sub-Product
   https://converse.bsharpcorp.com/celebrate/learning-module-program-page/create-learning-module-component/0/0/0
   
   

6. User View

Learners will see content grouped under the mapped product and sub-product.

This makes it easy to find product-specific training.

6. Reporting

Product Filters appear in reporting filters. Admins can track:

- Completion by product

- Performance by sub-product

- Time spent on product groups

7. Best Practices

- Use clear product names

- Keep sub-products simple and standard

- Avoid duplicates

- Review monthly

- Ensure all modules are correctly tagged

8. Troubleshooting & FAQs

Q1. Product not showing in module?

Create it first in Settings Centre → Product Family.

Q2. Can I edit product names?

Yes, via Edit → Save.

Q3. Can I add multiple sub-products? 

Yes.

Q4. Can one module map to multiple products?

No.

9. Related Links

- Skills & Subskills

- Category Setup

- Module Upload Guide

- Reporting Guide

10. Version Notes

Last Updated: 03 Dec 2025