Learn How to Use Converse with Google Chat

This guide will walk you through adding the Converse bot to Google Chat and using its features to improve team engagement, productivity, and learning.

Adding the Converse Bot

Banner Text: Once added, Converse enables seamless engagement and productivity directly within Google Chat.

Open your Google Chat application.
Go to the Apps section and click on Find an App.
Search for Bsharp Converse in the search bar.
Click Add to integrate Converse into your Google Chat.

Now you're all set to start using Converse directly within Google Chat!

How to Use Features

Demo Commands

These commands give you a guided walkthrough of various features in Converse.

/Demo_Give_badge

Short Description: A demo command to show how badges can be awarded.
How it works: Type /Demo_Give_badge for a step-by-step guide to issuing badges.

/Demo_Create_poll

Short Description: A demo to show you how to create and conduct polls.
How it works: Use /Demo_Create_poll to get a walkthrough on setting up your own polls.

Feature Commands

These commands help you engage and interact with your team through Converse's core features.

/Write_post

Short Description: Write and share posts with your colleagues directly in Google Chat.
How it works: Type /Write_post to create and communicate important updates with your team.

/Give_badge

Short Description: Award badges to appreciate your colleague’s work.
How it works: Use /Give_badge to instantly recognize a colleague’s achievement.

/Create_poll

Short Description: Engage your team by conducting polls.
How it works: Type /Create_poll to create and send polls, gathering opinions or feedback from your team.

/Coach

Short Description: Deploy a coaching session to help your team members develop skills.
How it works: Use /Coach to assign coaching tasks and track progress.

/Instant_answers

Short Description: Ask questions to your company’s knowledge base and get instant answers.
How it works: Use /Instant_answers followed by your question to retrieve answers from the knowledge base.

Help Commands

These commands help you get additional support or explore the features of Converse.

/Converse_demo

Short Description: Experience a demo of Converse features and capabilities.
How it works: Type /Converse_demo to get a guided experience of Converse.

/Converse_help

Short Description: Get help with using Converse and its features.
How it works: Type /Converse_help for detailed information on any feature or command.

Reminders and Notifications

Banner Text: Stay on top of your tasks with timely reminders and notifications.

Converse helps you stay aligned with your team's goals through automated reminders and notifications.

Set Reminders: Converse can send reminders for coaching sessions, polls, and birthdays.
Receive Notifications: Get notified when posts are made, badges are awarded, or when tasks are updated.

To manage notifications, simply access your settings within Converse and customize according to your preferences.

Banner Text: Timely reminders ensure you and your team are always in sync.

Onboarding Your Team with Google Chat

Banner Text: Bring your team onboard effortlessly and start collaborating in no time.

Onboarding your team to Converse is a breeze!

After signing up as an admin, you’ll receive a card in your Google Chat or space, with a Join Now button that your teammates can click to join Converse.
You can also share a link with teammates who might not be in the space, so they can join directly.
Important: To allow teammates to automatically join without needing your approval, ensure the setting 'Allow users of the same domain to join automatically' is enabled.

Once your teammates join, they’ll have full access to all Converse features right from Google Chat!

This guide ensures you get the most out of Converse and boosts your team's productivity right from within Google Chat. Let me know if you need anything else or if you'd like to see more examples!