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Learn How to Use Converse with Google Chat

This guide will walk you through adding the Converse bot to Google Chat and using its features to improve team engagement, productivity, and learning.

Adding the Converse Bot

Banner Text: Once added, Converse enables seamless engagement and productivity directly within Google Chat.

  1. Open your Google Chat application.
  2. Go to the Apps section and click on Find an AppApp..
  3. Search for Bsharp Converse in the search bar.
  4. Click Add to integrateadd Converse into your Googlechat Chat.or space.

Now you're all set to start using Converse directly within Google Chat!

Click here to add Converse for Google Chat

How to Use Features

Demo CommandsCommands:

These commands give you a guided walkthrough of various features in Converse.

/Converse_demo
  • Short Description: Experience a demo of Converse features and capabilities.
  • How it works: Type /Converse_demo for understanding and learning how to use the various commands effectively.
/Demo_Give_badge
  • Short Description: A demo command to show how badges can be awarded.
  • How it works: Type /Demo_Give_badge for a step-by-step guide to issuing badges.badges, helping you understand the process.

/Demo_Create_poll
  • Short Description: A demo to show you how to create and conduct polls.
  • How it works: Use /Demo_Create_poll to get a walkthrough on setting updeploying your own polls.polls, engaging your team for better insights and feedback.

Feature CommandsCommands:

These commands help you engage and interact with your team through Converse's core features.

/Write_post

  • Short Description: Write and share posts with your colleagues directly in Google Chat.
  • How it works: Type /Write_post to create and communicate important updates with your team.

/Give_badge

  • Short Description: Award badges to appreciate your colleague’s work.
  • How it works: Use /Give_badge to instantly recognize a colleague’s achievement.

/Create_poll

  • Short Description: Engage your team by conducting polls.
  • How it works: Type /Create_poll to create and send polls, gathering opinions or feedback from your team.

/Coach

  • Short Description: Deploy a coaching session to help your team members develop skills.
  • How it works: Use /Coach to assign coaching tasks and track progress.

/Instant_answers
  • Short Description: Ask questions to your company’s knowledge base and get instant answers.
  • How it works: Use /Instant_answers followed by your question to retrieve answers from the organization's knowledge base.base in seconds.

Help Commands

These commands help you get additional support or explore the features of Converse.

/Converse_demoCoach
  • Short Description: ExperienceDeploy a democoaching ofsession Converseto featureshelp your team members develop skills.
  • How it works: Use /Coach to assign coaching tasks and capabilities.track progress, fostering growth within your team.
/Write_post
  • Short Description: Write and share posts with your colleagues directly in Google Chat.
  • How it works: Type /Converse_demoWrite_post to create and communicate important updates with your team, enhancing collaboration.
/Give_badge
  • Short Description: Award badges to appreciate your colleague’s work.
  • How it works: Use /Give_badge to getinstantly recognize a guidedcolleague’s experienceachievement, promoting a culture of Converse.appreciation.
/Create_poll
  • Short Description: Engage your team by conducting polls.
  • How it works: Type /Create_poll to create and send polls, gathering opinions or feedback from your team instantly.

 

Help Commands:

These commands help understand how Converse works with Google Chat.

/Converse_help

  • Short Description: Get help with using Converse and its features.
  • How it works: Type /Converse_help for detailed information on any featurecommand, orensuring command.you never feel lost.

Reminders and Notifications

Banner Text: Stay on top ofKeep your tasksteam in sync and never miss a moment with timely reminders for birthdays, anniversaries, and notifications.occasions, plus notifications for new learnings and coaching sessions.

Converse helps you stay alignedconnected withand your team's goalsengaged through automated reminders and notifications.

  • Set Reminders: Converse can send reminders for coachingnew sessions,learning polls,deployed and birthdays.coaching sessions.
  • Receive Notifications: Get notified when posts are made, badges are awarded, or when tasksa arespecial updated.team occasion occurs.

To manage notifications, simplygo accessto your settings withinin Converse and customize according to your preferences. You can also manage all bot activity and notifications from the bot setup page in Converse.

Banner Text: Timely reminders ensure you and your team are always in sync.

Onboarding Your Team with Google Chat

Banner<image> Text: Bring your team onboard effortlessly and start collaborating in no time.

Onboarding your team to Converse is a breeze!

  1. After signing up as an admin, you’ll receive a card in your Google Chat or space, with a Join Now button that your teammates can click to join Converse.
  2. You can also share a link with teammates who might not be in the space, so they can join directly.

Important:Once your teammates join, they’ll have full access to all Converse features right from Google Chat!

To allow teammates to automatically join without needing your approval, ensure the setting 'Allow users of the same domain to join automatically' is enabled.

Once your teammates join, they’ll have full access to all Converse features right from Google Chat!

This guide ensuresIf you encounter any issues or need support, please email us at converse.support@bsharpcorp.com, and we will get theback mostto you within 24 hours.

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