User Activity Dashboard

1. Overview

The User JourneyActivity ReportDashboard providesis a consolidatedreport available under the Reports section that allows administrators to view ofengagement an individual user’sand learning progress acrossdetails modulesfor anda single user over the last six months. It consolidates activity, learning pathwaysinteractions, overpoints a selected period. It helps administrators and authorized team roles understand what content has been published to a user, what has been completed, and the current completion status at bothearned, module completion, and pathway levels.progress into one dashboard view.

2. When to Use

• When you need to review the learning activity of a specific user over the last six months.

• When you want to reviewunderstand how actively a singleuser user’sis engaging with different learning progress in detail.features.

• When trackingyou module-levelneed to check module and pathway-levelpathway completion for audits or reviews.

• When comparing published versus completed learning itemsstatus for aan specificindividual user.

• When downloadingyou orwant sharingto download user-specificlevel learning reports.and activity data.

3. Concepts

• UserReports Selection:section Identifies– theThe individualarea learnerin whoseConverse learningwhere progressall is being analyzed.

• Published Date Range: Filters modulesdownloadable and pathwaysviewable basedreports onare when they were published.

• Completed Date Range: Filters learning data based on when the user completed modules or pathways.available.

• User Information:selection Displays– basicA dropdown used to choose a single user whose activity data will be displayed.

• User profile details – Basic information shown for the selected user, including contact and role details.

• Activity overview – A summary of the selecteduser’s engagement status over the last six months.

• Activity by feature – A breakdown of interactions across learning features such as modules and daily learning.

• Activity heat map – A visual indicator showing consistency and feature usage intensity over time.

• Points and rewards – A summary of points earned by the user forduring reference.the last six months.

• Module Completion Status:completion Shows– theDetails user’sof completed, in-progress, and not completed andlearning published modules with status indicators.

• Completion Visualization: Presents module progress using graph and bar chart views.

• Detailed Module Status: Lists individual modules with their completion status and dates.modules.

• Pathway Completion Status:completion Shows– theProgress user’stracking progress across assigned learning pathways.

• Priority Pathways: Highlights progress on pathways marked asfor priority forand theoverall user.

• Overall Pathways: Displays completion details for alllearning pathways assigned to the user.

• Column Selection:customization Allows– customizationAn ofoption to select which data fields includedappear in thedownloadable downloaded report.reports.

• ReportData Download:download Enables– exportingThe theability to export user journeyactivity data basedfor onoffline selected filters and columns.review.

4. Set Up Guide

1. NavigateClick tothe Homethree-line main menu from the left menu.homepage.

2. Click Reports into open the navigationreports menu.landing page.
   https://converse.bsharpcorp.com/celebrate/user-report-page
   

3. UnderLocate the Content section,section selectwithin User Journey Report.Reports.
   https://converse.bsharpcorp.com/celebrate/individual_user_reports/269489
   

4. In the Select User field, choose the required user from the list.
   

5. Select a value in Select Published Date to define the publication time range.
   

6. Select a value in Select Completed Date to define the completion time range.
   

7. Click ResetUser Activity Dashboard if you want to clearfrom the selectedlist filtersof andavailable start again.reports.
   

8. ReviewOn the Userright Infoside section displayed belowof the filters.screen, click Select a user.
   

9. Choose a single user from the dropdown list.
   

10. View the Moduleuser’s Completionactivity Statusstatus sectionpage tothat analyzeappears publishedautomatically andafter completeduser modules using graph or bar chart views.selection.
    

11. Scroll down to reviewview module-levelactivity detailsstatus, underfeature Completedusage, points, module completion, and pathway completion details.

Not5. CompletedUser View

tabs.

Once a user is selected, the dashboard displays the user’s profile information at the top, including username, email ID, mobile number, first login date, manager, and trainer. Below this, the page shows activity summaries, graphs, tables, and downloadable sections related to the selected user’s learning and engagement.

6. Reporting

User Activity Dashboard

• Displays the user’s activity status for the last six months, indicating whether the user is active or inactive.
  

• Interactions represent the total number of learning tasks completed by the user.

• A task is counted as an interaction when the user completes an action such as:

  • • Completing a module

    • Completing a Learning of the Day (LoTD)

    • Using Instant Answers

  • The interaction count is calculated by adding all completed tasks across features.
    

• Shows a monthly activity indicator highlighting the months in which the user was active.
  

• Displays the most used feature and the user’s last active month.

• Provides an Activity by Feature section showing interactions across Instant Answers, Modules Completed, Modules, and Daily Learning.
  

• Includes an Activity Heat Map that visualizes consistency and feature preference over time.
  

• Shows a Points Journey graph representing total points earned over the last six months.
  

• Displays current total points, highest monthly points, and average monthly points.
  

• Includes a Module Completion section showing published and completed modules using bar or line graphs.
  

• Allows switching between completed and not completed module data.
  
  

• Click See All to viewopen the complete module completion list ofin modulesa fordetailed thetable user.
  
  view.

• ClickProvides a searchable table showing module name, completion date, published date, points, and completion status.
  

• Apply date filters to control the time range of the displayed module data.
  

  

• Use Selected Columns to choose thewhich fields requiredappear in the report.
  
  

• SelectDownload the requiredconfigured fieldsdata andfor clickoffline Savereview Changes.or sharing.
  

• ClickIncludes a DownloadPathway Completion section showing priority pathways and overall pathways assigned to export the report based on the selected columns.user.
  
  

• ScrollAllows furtherviewing, tofiltering, reviewcustomizing Pathway Completion Status.
   
  

• Switch between Priority Pathwaycolumns, and Overall Pathway tabs to view pathway-level details.
  
  

• Use See All, Selected Columns, and Download options to view and export pathway data as required.
  

5. User View

After selecting the user and filters, the page displays the user’s profile information, module completion trends, detailed module status, anddownloading pathway completion details. Users with access can visually switch between graph and bar chart views and review completion information without making any configuration changes.

6. Reporting

• Module Completion Status: Shows the number of modules published versus completed for the selected user over time.data.

ModuleThe Details Table: Displays module name, published date, completion percentage, completed date, and completion status.

• Pathway Completion Status: Shows published versus completed pathways using graphical views.

• Priority Pathway Report: Displays priority-based pathways with completion details.

• Overall Pathway Report: Displays all assigned pathways and their completion status.

• Reportsreport can be downloadedaccessed using thefrom DownloadReports → User Activity Dashboard option after selecting required columns..
  https://converse.bsharpcorp.com/celebrate/individual_user_reports/489
  

7. Best Practices

• AlwaysSelect selectone bothuser publishedat anda completedtime dateto ranges forensure accurate analysis.

  activity

• Use Selected Columns to download only relevant data fields.

• Review both module and pathway sections for a complete understanding of user progress.tracking.

• Use graph viewstoggle foroptions trendto analysiscompare andtrends tablevisually.

  views
for
• detailed

  Customize verificationreport columns before downloading to avoid unnecessary data.

• Apply date filters to focus on a specific time range when reviewing activity.

8. Related Links / FAQs

• Q:Who Cancan I view multiple users at once in this report?
  A: No,access the User JourneyActivity ReportDashboard?
  Only administrators can access the User Activity Dashboard. This report is designednot foravailable oneto userteam at a time.users.

• Q: Can I change the report columns before downloading?
  A: Yes, use the Selected Columns option before downloading.

9. Version Notes

Last Updated: 59 JanFeb 2026