Content

The Content module in Bsharp Converse allows admins to create, structure, and publish learning materials for users.

• How do we set up Content?
• What are the functions of Quiz
• Make content for Training in Learnbee
• What content types are supported in Bsharp Converse
• Module Completion Reports
• Quiz Maker

How do we set up Content?

1. Overview

Bsharp Converse Content is a smart tool that lets you quickly create structured training modules from documents, images, videos, and quizzes. With its AI tool, Learnbee, you can instantly convert PDFs into interactive content and publish them with the right user targeting, rules, and reminders.

Module Deployment is the complete process of creating and launching a learning module in Converse. It consists of four core steps:

1. Module Details → Define all metadata
2. Content → Build the training structure and upload learning materials
3. Add Users → Select the learners who will receive the module
4. Settings & Publish → Configure notifications and launch the module

Organizations need a scalable way to:

• Create structured training content
• Target specific users or teams
• Track completion and compliance
• Maintain consistent, high-quality learning formats
• Deliver training using multiple channels (in-app, email, WhatsApp, Google Chat)

2. When to Use?

Use the module deployment process when you need to:

• Launch a structured training program
• Upload learning materials such as PDF, video, quiz, text
• Enforce completion rules (mandatory pages, minimum view time)
• Roll out training to selected teams or regions
• Run compliance, onboarding, product training, or certification programs
• Track completion and engagement reports

Use this feature if:

• You want a structured module instead of ad-hoc files
• You need to track completion
• You want sequential learning (locks)
• You want to reach specific target groups
• You want automated reminders
• You want reporting at module, page, or quiz level

3. Concepts

Module

A complete learning unit consisting of sections, pages, and content.

Section

Top-level grouping inside a module (e.g., Intro, Core Offering, Summary).

Page

A learning block within a section containing content items.

Content Item (Card)

Individual learning material:
Text, Image, PDF, Video, Quiz, LearnBee content, SCORM.

Skill / Sub-skill

Categorization tags fully configurable via admin settings.

Product Family / Product

Mapping used for product-based learning setups.

Mandatory Page

Learners must complete this to finish the module.

Lock Page

Learners must complete the previous page before unlocking the next.

Minimum View Time

Timer on PDFs/videos that ensures enough viewing is done.

Attribute Group

Automatically assigns modules based on user properties (country, department, etc.).

Assigned Notification

Message sent when a module goes live.

Reminder Alert

Follow-up messages sent only to users who haven’t completed training.

4. How to Set It Up / Configure It

To start setting up Content:

1. Click the menu icon on the top-left.

2. Select Content from the left-side menu.

3. Click + Module on the top-right of the Content page.
   

The deployment process is divided into four guided steps.

STEP 1 — MODULE DETAILS

(Define metadata and classification)

Setup Steps

1. Enter module name and description
2. Choose Skill and Sub-skill
3. Select Product Family & Product
4. Add Tags (optional)
5. Choose Module Type (Training, Policy, Certification, etc.)
6. Select Importance (High/Medium/Low)
7. Select Language
8. Enter Duration
9. Upload Thumbnail image

10. Set Pre-requisite Module

A pre-requisite module is a module the learner must complete first before starting the current module.
This ensures the learner follows the correct learning order.
Only one module can be added as a pre-requisite module.

Example:
If there are two modules:

• Module – Part 1

• Module – Part 2

Here, Part 1 is the pre-requisite module for Part 2.

When a learner opens Part 2, the system will ask them to complete Part 1 first.
This is because Part 1 contains the basic information needed before moving to Part 2.

11. Set Equivalence Module

An equivalence course is another module that teaches the same learning content.
If two modules are equivalent, completing either one will count as completing both.
Only one module can be added as a Equivalence module.

Example:
If you have:

• Module A – Glow Air Fryer Overview (PDF)
• Module B – Glow Air Fryer Overview (Video)

You can set Module B as the equivalent of Module A.

This means:

• • If the learner completes the video, the PDF version also shows as completed.
  • And if they complete the PDF, the video version will also be marked completed.

➡ All configuration options referenced here come from admin settings pages.
(Example: Skills, Languages, Product Families, and Module Types)

STEP 2 — CONTENT

(Build the actual training journey)

Structure Overview

A module → contains Sections → each contains Pages → each holds Content Items.

Setup Steps

1. Create Sections (Intro, Core Concept, Summary)
2. Create Pages inside each section
3. Add content items:
   • Text & Image
     
   • PDF (with download control + minimum view time)
   • Video (upload or YouTube link)
   • Quiz (single/multi-select, shuffle)
   • LearnBee content
   • SCORM packages
     

1. Reorder content by dragging
2. Configure Page settings:
   • Mandatory
   • Lock
   • Points

STEP 3 — ADD USERS

(Choose who should receive the module)

You can assign modules using three methods:

1. Individual Assignment

Pick specific users manually.

2. Assign to All Users

Visible to everyone who has ever logged in.

3. Attribute Assignment (Dynamic)

Create an attribute group such as:

• Country = India
• State = Karnataka
• City = Bangalore
  OR
• Department = Sales
• Role = Manager

Newly joined users who match attributes are automatically assigned.

Setup Steps

1. Go to Add Users
2. Select method (Individual / All / Attributes)
3. For attributes → create group rules
4. Save
5. Review user count

STEP 4 — SETTINGS & PUBLISH

(Configure notifications & launch training)

Setup Steps

1. Choose channels for Assigned Notification:
   WhatsApp, Google Chat, Email, In-App
2. Enable Reminder Alerts for incomplete users
3. If needed, send Manual Reminder
4. Preview module
5. Click Publish

System Behavior

• Notification goes out immediately after publish
• Reminders go only to incomplete learners
• Cannot unpublish a module
• Use versioning if changes are required

---

5. User View

Module Details

Learners see:

• Title
• Description
• Duration
• Thumbnail
• Language

Content Experience

Learners see:

• Section and Page names
• Cards in sequence
• Locked or mandatory indicators
• Minimum view time prompts

Assignment

Learners see the module in their Learning Hub once published.

Notifications

Sent on selected channels with module title and link.

Reminders

Appear only if learners haven’t completed the module.

6. Reporting

Reports show:

Module-level

• Total assigned
• Completed
• Pending
• Not started
• Average time spent

Page-level

• Page completion
• Locked/unlocked status
• Minimum view time completion

Content-level

• Quiz scores
• Document views
• Video completion

Filters

• Skill
• Product
• Region
• Designation
• Attribute-based groups

For deeper analysis, cross-link to Reporting pages inside your helpdesk.

7. Best Practices

Structuring Content

• Use 3–5 sections maximum
• Keep pages short and focused
• Add quizzes after heavy content

Assignment Strategy

• Use attributes for large and growing teams
• Use Individual only for pilots

Engagement Strategy

• Use 2 reminder channels minimum
• Send manual reminders before deadlines

Compliance Strategy

• Use locked pages for linear learning
• Use minimum view time sparingly
• Ensure mandatory pages are clearly marked

8. Troubleshooting / FAQs

Module not visible

Cause: Wrong assignment method
Fix: Check Individual/Attributes/Assign to All

PDF not marking complete

Cause: Minimum view time not finished
Fix: Reduce time or remove timer

Page not unlocking

Cause: Locked + mandatory content incomplete
Fix: Complete previous page fully

Reminders not sending

Cause: Reminder channels disabled
Fix: Enable channels in Settings → Reminder Alerts

Users not receiving WhatsApp notifications

Cause: Integration not configured
Fix: Check WhatsApp integration provider

Cannot publish

Cause: Missing mandatory fields
Fix: Verify Module Details and Content setup

9. Version Notes

Last Updated: 12 Dec 2025

What are the functions of Quiz

1. Overview

Quiz is a content item in Bsharp Converse used to assess learner understanding within a training module. It allows administrators to create structured assessments with different question types, scoring rules, timers, and evaluation settings, and to control how learners attempt and complete assessments.

2. When to Use

Use Quiz when:

• You need to assess learner knowledge after training content

• You want to validate understanding before allowing learners to proceed

• You need scored assessments for compliance or certification

• You want to control attempts, pass percentage, or exam behavior

3. Concepts

• Quiz – An assessment added inside a module page

• Question Types – Supported formats for quiz questions

• Scoring & Points – Marks assigned to questions and options

• Partial Scoring – Split scores for partially correct answers

• Question Timer – Time limit at question level

• Quiz Pool – Randomized question selection from a set

• Quiz Bank – Central repository of reusable questions

• Quiz Settings – Rules controlling attempts, feedback, and behavior

4. Set Up Guide

Step 1: Add Quiz Content

1. Go to the Content step while creating or editing a module.

2. Open a Section and select a Page.

3. Click Add Content.

4. Select Quiz.

Step 2: Create a Quiz

1. Enter the Quiz Name.

2. Use Add Section to start adding questions.

Step 3: Add Questions Manually

1. Click Add Question.

2. Enter the question text.

3. Select the Answer Type:

   • Single Select

   • Multi Select

   • Short Text

   • Long Text

4. Add Options where applicable.

5. Select the correct answer(s).

6. Add Answer Explanation if required.

7. Assign Points for the question.

8. Configure Partial Scoring if needed.

9. Set the Question-level Timer (seconds or minutes).

10. Click Add Question to save the question.
    

Step 4: Add Media to Questions (Optional)

1. In Request Media, choose:

   • Image

   • Video

   • Document / PDF

2. Upload or attach the required media.

3. Click Choose from Question Bank.

1. View all quiz assessments that were previously created across different modules.

2. Use Search to find a required assessment if needed.

3. Select the assessment by checking the checkbox.

4. Review the list of available questions.

5. Click Done.

6. The selected questions are added to the current quiz.
   

This allows you to reuse existing quiz questions without creating them again.

Step 5: Use Quiz Pool (Random Questions)

1. Click Quiz Pool.

2. Search and select an existing quiz from the Question Pool.

3. View the total number of available questions.

4. Enter how many questions should be selected randomly.

5. Click Done.

Step 6: Configure Quiz Settings

1. Open Quiz Settings.

2. Set Pass Percentage.

3. Set Number of Attempts.

4. Configure Question Feedback:

   • After each question

   • After completion

   • No review

5. Enable Time Limit for the quiz (optional).

6. Configure:

   • Shuffle questions

   • Shuffle answer options

   • Exam mode

7. Click Save Settings.

Step 7: Save and Continue

1. Close the quiz setup.

2. Click Next to proceed with Add Users or Settings & Publish.

5. User View

• Learners see quiz questions one by one during module consumption.

• Question timers are shown if enabled.

• Learners select or enter answers based on the question type.

• Feedback is shown based on quiz settings.

• Quiz completion status contributes to module completion.

6. Reporting

Quiz-related reports show:

• Quiz completion status

• Scores achieved by learners

• Question-level responses

• Pass or fail status based on pass percentage

Reports are available in the Reports section with module and user filters.

7. Best Practices

• Place quizzes after key learning content

• Use partial scoring only when appropriate

• Keep question timers reasonable

• Use quiz pools for large assessments to avoid repetition

• Clearly define pass percentage for compliance modules

8. Related Links / FAQs

Q: Can learners retry a quiz?
A: Yes, based on the number of attempts configured in quiz settings.

Q: Can quizzes be randomized?
A: Yes, using Quiz Pool and shuffle options.

9. Version Notes

Last Updated: 18 Dec 2025

Make content for Training in Learnbee

1. Overview

Learnbee allows admins to create structured training content using slides, documents, quizzes, and AI-generated learning cards. Training content created in Learnbee can be multilingual and is later used inside Content modules for learner assignment, tracking, and completion.

2. When to Use

Use Learnbee training content when:

• You want to create structured training instead of sharing raw files

• You need multilingual learning for regional or global users

• You want to include cards, flashcards, voice-overs, and quizzes

• You plan to reuse the same content inside Content modules

3. Concepts

• Learnbee Library – Central place to create and manage training topics

• Topic – A complete Learnbee training unit

• Slide – Individual learning card inside a topic

• Voice-over – Audio narration for slide content

• Multilingual Content – Same slide available in multiple languages

• Quiz Slide – Knowledge check added between or after content

• Publish – Makes the topic available for selection in Content

4. Set Up Guide

Step 1: Open Learnbee Library

1. Click the menu bar.

2. Select Learnbee Library.

3. View all existing Learnbee topics.
   

Step 2: Create a New Topic

1. Click Create Topic.

2. Choose one option:

   • Create from scratch

   • Load from template (used only if a template exists in another account)

Step 3: Configure Topic Settings

1. Enter the Topic name.

2. Add a Topic image:

   • From library, or

   • Upload from system.

3. Add a description (optional).

4. Select the layout:

   • Landscape or Portrait.

5. Configure Voice-over settings:

   • Select voice type (Male / Female).

   • Choose base language.

   • Add additional languages (up to 6 per card).

6. Click Save.

Step 4: Add Learning Content (Slides)

1. Click Add slide.

2. Choose how to add content:

   • Create with AI

   • PDF import (up to 30 slides)

   • Text

   • Image

   • Video

   • Audio

   • Link

Step 5: Add Multilingual Voice-over Content

1. Open a slide.

2. Click Generate Voice-over.

3. Step 1 – Generate voice-over text:

   • Use extracted text or summarize using AI.

4. Step 2 – Translate text:

   • Translate into selected languages.

   • Edit translated text if required.

5. Click Generate Voiceover for each language.

6. Preview audio and click Save.
   
   

       

       

Step 6: Add Quiz Slides

1. Click Add slide → Quiz.

2. Choose quiz type:

   • Single Choice

   • Multiple Choice

   • Text Based

3. Add questions:

   • Manually, or

   • Click Generate Question (AI-based).
     
     
     

4. Configure quiz settings:

   • Points

   • Timer

   • Feedback

   • Shuffle options
     
     

5. Save the quiz slide.

Step 7: Preview and Publish the Topic

1. Click Preview to review content.

2. Verify slides, languages, voice-overs, and quizzes.

3. Click Publish.
   
   

Once published, the topic becomes available inside Content → Learnbee content selection.

5. User View

• Learners see the training in their assigned language.

• Slides play voice-over automatically.

• Quizzes appear within the learning flow.

• Content follows the order defined by the admin.

6. Best Practices

• Keep one topic focused on one learning objective

• Add quizzes after key learning sections

• Use multilingual voice-over for field and regional teams

• Preview every language before publishing

7. Related Links / FAQs

Q: Can one slide support multiple languages?
A: Yes. A single slide can support up to six languages.

Q: Can Learnbee content be reused?
A: Yes. Published topics can be reused inside Content modules.

8. Version Notes

Last Updated: 18 Dec 2025

What content types are supported in Bsharp Converse

1. Overview

The Content feature in Bsharp Converse supports multiple content types that help admins build rich, structured training modules. These content types allow you to combine written material, visuals, videos, documents, assessments, AI-generated learning, and standard e-learning packages into a single learning experience.

2. When to Use

Use different content types when you want to:

• Present information in multiple formats for better understanding

• Convert documents into interactive learning content

• Reinforce learning using quizzes and assessments

• Reuse existing training material such as PDFs or SCORM packages

• Create engaging and structured training journeys

3. Concepts

• Text and Image Content

• Video Content

• PDF Content

• Quiz Content

• Learnbee Content

• SCORM Content

4. Set Up Guide

Step 1: Open Content Creation

1. Click the Menu icon.

2. Select Content.

3. Click + Module to create or edit a module.

4. Navigate to the Content step.
   https://help.bsharpcorp.com/books/content/page/how-do-we-set-up-content
   

Step 2: Add Content to a Page

1. Create a Section and Page.

2. Click Add Content inside the page.

3. Choose one of the supported content types listed below.

Step 3: Supported Content Types and Their Usage

a) Text and Image

Use this content type to add written learning material with supporting visuals.

• You can manually add your own text and images.

• You can also prompt the AI Co-pilot to generate content from:

  • Your uploaded documents

  • Web-based knowledge

• This helps save time and build diverse, engaging learning formats quickly.

This content type is best suited for explanations, concepts, introductions, and summaries.

b) Video

Use video content to explain concepts visually.

• Upload your own video files, or

• Add a supported video link

Videos help demonstrate processes, show real-world examples, and improve learner engagement.

c) PDF

Use PDF content to share documents and reference material.

• Upload a PDF file

• Learners can view the document directly in the module

• Learners can download the PDF if enabled
  

This is useful for manuals, policies, presentations, and detailed reading material.

d) Quiz

Use quizzes to assess learner understanding.

You can add the following question types:

• Single select questions

• Multi select questions

• Text-based questions
  

Quiz settings allow you to configure:

• Points

• Attempts

• Feedback options

• Time limits

• Question and answer shuffling

Quizzes help validate learning and reinforce key concepts.

e) Learnbee

Learnbee is the built-in AI authoring tool in Bsharp Converse.

Using Learnbee, you can:

• Convert training documents into interactive learning content

• Generate learning cards and flipcards

• Auto-generate quizzes

• Add voiceovers

• Translate content into multiple languages

https://help.bsharpcorp.com/books/content/page/make-content-for-training-in-learnbee

Learnbee content is ideal for fast, scalable, and multilingual content creation.

f) SCORM

SCORM content allows you to upload standard e-learning packages.

• Upload a SCORM package file

• Use it as a structured learning unit within the module

• Track learner completion through standard SCORM reporting

This is useful when reusing content created in external authoring tools.

5. User View

Learners experience content in a structured flow:

• Sections and pages displayed in sequence

• Text, images, videos, and PDFs shown inline

• Quizzes appear as interactive assessments

• Learnbee content opens as interactive cards

• SCORM packages launch as learning activities

6. Reporting

Reporting for content types includes:

• Page and content completion status

• Quiz scores and attempts

• SCORM completion tracking

• Learner progress across sections and pages

Reports are available in the Reporting section of Converse.

7. Best Practices

• Combine multiple content types for better engagement

• Use Text & Image for concepts and explanations

• Add quizzes after key learning sections

• Use Learnbee for multilingual and AI-assisted content

• Use SCORM only when standardized tracking is required

8. Related Links / FAQs

Q: Can I use multiple content types on one page?
Yes. A single page can contain multiple content items.

Q: Can AI-generated content be edited?
Yes. You can review and edit content before saving.

Q: Is multilingual support available for all content types?
Multilingual support is available through Learnbee-generated content.

9. Version Notes

Last Updated: 12 Dec 2025

Module Completion Reports

Single Module Completion Report

• Shows completion status for a specific learning module at an individual user level.

• Helps track who has completed, started, or not started the selected module.

• Available in Company view for admins and Team view for managers, trainers, and mentors.

Module Completion Report – Summary

• Provides an overall summary of completion status across multiple modules.

• Displays aggregated completion metrics to understand learning progress at a glance.

• Accessible based on role, with Company and Team level visibility.

Module Completion Report – Detailed

• Displays detailed, user-wise completion data for multiple learning modules.

• Helps analyze individual learner progress, completion dates, and status.

• Supports both Company view (admins) and Team view (managers, trainers, mentors).

Quiz Maker

1. Overview

Quiz Maker allows admins to create and manage quizzes that are linked to learning modules within the platform.

It provides a complete workflow to create quizzes using AI or manual input, translate them into multiple languages, configure settings, and deploy them for learners.

2. When to Use

• When you want to create quizzes for a learning module
• When you want to generate questions using AI from documents
• When you need quizzes in multiple languages
• When you want to configure quiz rules like attempts, timing, and scoring
• When you want to review and deploy quizzes to learners

3. Concepts

• Quiz Workflow – 5-step process: Quiz Details → Edit Questions → Translate → Settings → Review
• Generation Mode – Create quiz using AI or manually
• Document Upload – Upload files used for AI-based question generation
• Translation – Convert quiz into multiple languages
• Settings – Configure quiz behavior (attempts, timing, etc.)
• Tags – Automatically generated to categorize questions
• Deployment – Makes the quiz available inside the module

4. Set Up Guide

Step 1: Navigate to Quiz Maker

1. Go to Content
2. Open the required Module
3. In the content section, click on Quiz Maker
   

   

Step 2: Quiz Details

4. Enter:
   • Quiz Title
   • Description (optional)
5. Select Languages (up to 6)
   

Step 3: Select Generation Mode

6. Choose one:

Generate with AI

7. Enter Number of Questions
8. Enter Areas of Focus
   
9. Upload documents (Max 5 files)
10. Click Next to generate questions
    

Generate from Scratch

11. Click Generate from Scratch
12. Click Next to manually create questions
    
    
    

Step 4: Edit Questions

13. Review or create questions
14. You can:

• Add questions
• Edit question text and options
• Select correct answers
• Assign points
• Add media (optional)
• Add tags and explanations
  
  

15. Click Next

Step 5: Translate

16. Select each language
17. Click Auto Translate
    
18. Review translations
19. Click Mark as Done for each language
20. Ensure all languages are marked done
    
    
21. Click Next

Step 6: Settings

22. Configure:

• Pass Percentage
• Number of Attempts
  

23. Select Question Feedback option
24. Configure Timing:

• No Timer
• Overall Timer
• Per Question Timer
  

25. Configure:

• Shuffle Questions
• Shuffle Answer Options
  

26. Enable Exam Mode if required
    (Results hidden until completion)
    
27. Click Next

Step 7: Review & Deploy

28. Review:

• Quiz summary
• Settings
• Questions
• Tags
  
  
  

29. Click Deploy Quiz
    
    
30. Add users and deploy the module

5. User View

• Trainers and admins can create and manage quizzes
• Learners can access quizzes inside modules

For learners:

• Quiz behavior depends on configured settings
• Questions may be shuffled
• Attempts and scoring rules are applied
• In Exam Mode, answers are hidden until completion

6. Reporting

• Quiz performance is tracked as part of module activity
• Shows completion, scores, and attempts
• Helps evaluate learner performance

7. Best Practices

• Provide clear focus areas for better AI-generated questions
• Review AI-generated questions before publishing
• Use translations carefully and verify content
• Set proper pass percentage and attempts
• Use Exam Mode only for assessments

8. Related Links / FAQs

Q: How many documents can be uploaded?
A: Up to 5 documents.

Q: How many languages are supported?
A: Up to 6 languages per quiz.

Q: Can I edit AI-generated questions?
A: Yes, all questions can be edited.

Q: Is English translated automatically?
A: No, English is the source language.

Q: Can I publish a quiz without questions?
A: No, at least one question is required.

9. Version Notes

Last Updated: 13 Apr 2026