How do we use the Language function in Instant Answers

Overview

The Language function in Instant Answers allows users to ask questions and receive answers in multiple languages. The system supports multilingual interactions while using the same underlying documents.

When to Use

When users are more comfortable asking questions in their native language
When teams work across different regions and languages
When documents are written in one language but users need answers in another

Concepts

Multilingual Answers – Allows users to receive answers in multiple supported languages.
Language Detection – Automatically identifies the language used in the user’s question.
Language-Based Responses – Provides answers in the same language in which the question is asked.
Document Translation for Answers – Generates answers in different languages using the original uploaded documents.

User View

Users can ask questions in any supported language. The system responds in the same language, even if the original documents are in English.

Best Practices

Ask questions clearly in the preferred language.
Use consistent terminology for better answer accuracy.

Q: Do documents need to be uploaded in multiple languages?
A: No. English documents can generate answers in multiple languages.

Version Notes

Last Updated: 17 Dec 2025