Reports Central – Overview & Navigation

1. Overview

Reports Central is a single page that lists and organizes all available reports in Bsharp Converse, allowing users to quickly navigate to detailed reporting pages based on content, learning pathways, activity, and user engagement.

2. When to Use

When you want to view learning, content, or engagement reports from one place
When you need to navigate to a specific report without searching through menus
When you want to understand which reports are available based on your role
When you want quick access to summary or detailed report pages

3. Concepts

Reports Central Page – The main landing page that displays all report categories
Report Categories – Logical grouping of reports such as Content, Learning Pathway, and Monthly Activity
Report Cards – Clickable entries that open individual report pages
Role-Based Access – Visibility of reports and tabs based on user permissions

4. Set Up Guide

Open the main menu.
Click on Reports.
View the Reports Central page.
https://converse.bsharpcorp.com/celebrate/user-report-page
Identify the required report category (for example, Content, Learning Pathway, or Monthly Activity).
Select the relevant report card.
Open the selected report’s detailed page.
View report data based on available filters and dashboards.
Use report-specific options such as filters or date ranges if available.
Review charts, graphs, and summary cards shown on the report page.
View report data based on your access level:

Admins see only the Company tab with organization-wide data.
Managers, Trainers, and Coaches see the Team tab, which shows the same dashboards but limited to users mapped to them.

5. User View

Users see a categorized list of report cards on the Reports Central page, each showing a short description of the report and opening a detailed reporting view when selected.

6. Reporting

Reports available in Reports Central include:

User Management Dashboard – View and manage users, roles, and permissions.
https://converse.bsharpcorp.com/celebrate/user_management_dashboard
Instant Answers Report – Tracks user queries, activity levels, and engagement across Instant Answers channels.
https://converse.bsharpcorp.com/celebrate/instant_answers_report/-1
Learning of the Day Report – Tracks daily learner engagement over a selected period.
https://converse.bsharpcorp.com/celebrate/lotd-insights
User Journey Report – Shows learning and completion details for a single user.
https://converse.bsharpcorp.com/celebrate/individual_user_reports/21273
Single Module Completion Report – Shows completion, scores, ratings, and user activity for a selected module.
https://converse.bsharpcorp.com/celebrate/learning-module-program-page/learning-module-report/-1
Modules Completion Report Summary – Displays user-wise module completion percentages by type and creation date.
https://converse.bsharpcorp.com/celebrate/user_completion_report
Modules Completion Report Detailed – Provides detailed completion data for selected modules.
https://converse.bsharpcorp.com/celebrate/modules_completion_report
Single Pathway Completion Report – Shows user completion status for a single learning pathway.
https://converse.bsharpcorp.com/celebrate/pathway_individual_report/0
Pathway Master Report – Summarizes completion status across all learning pathways.
https://converse.bsharpcorp.com/celebrate/pathway_master_report
Monthly Activity Report – Displays monthly engagement across modules, pathways, instant answers, and LOTD.
https://converse.bsharpcorp.com/celebrate/monthly_activity_report

7. Best Practices

Use Reports Central as the first step before accessing any detailed report
Choose the correct report based on whether you need summary or detailed data
Verify your role-based access to understand whether Company or Team data is shown

Q: Can all users see all reports?
A: No. Report visibility and tabs depend on the user’s role and assigned permissions.

9. Version Notes

Last Updated: 7 Jan 2026