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Occasions

Feed

1. Overview The Occasions feature allows admins to configure and manage festival and special-day posts that are automatically published on the Feed. It helps organizations celebrate national events, festivals, and special occasions in a timely and consistent ...

User Setup

Settings Centre

1. Overview User Setup is used to add, manage, and organize users in the platform. It allows administrators to invite users, control access, assign roles, and define reporting relationships such as Manager, Trainer, and Mentor. This ensures structured user da...

User Management Dashboard Report

Reports

1. Overview The User Management Dashboard Report helps track user onboarding and login progress across the organization. It provides visibility into registered users, login activity, and pending invitations, with separate views for admins and team owners, ena...

Instant Answers Report

Reports

1. Overview The Instant Answers Report provides insights into how users interact with Instant Answers channels across the platform. It helps track user engagement by showing the number of queries raised, active users, and usage trends over a selected period.T...

Learning of the Day Report

Reports

1. Overview The Learning of the Day Report provides visibility into daily learning participation, knowledge gaps, and knowledge mastery for Learning of the Day topics, with insights available at company, team, and user levels based on access. 2. When to Use ...

Single Module Completion Report

Reports

1. Overview The Single Module Completion Report provides visibility into how users have engaged with and completed a specific module, including completion status, activity trends, scores, ratings, and learning object–level details, with views available at bot...

User Journey Report

Reports

1. Overview The User Journey Report provides a consolidated view of an individual user’s learning progress across modules and learning pathways over a selected period. It helps administrators and authorized team roles understand what content has been publishe...

Modules Completion Report Summary

Reports

1. Overview The Modules Completion Report Summary provides a consolidated view of how users are progressing across different types of modules within the platform. It helps administrators and team-level users understand overall completion trends, user particip...

Modules Completion Report Detailed

Reports

1. Overview The Modules Completion Report Detailed provides a module-level and user-level view of completion activity across selected modules, allowing admins and team-level users to analyze module delivery and completion trends over a defined time period. 2...

Single Pathway Completion Report

Reports

1. Overview The Single Pathway Completion Report provides completion details for one selected learning pathway, showing user-wise progress and completion status for each card within the pathway. 2. When to Use When you need to review completion status f...

Learning Pathway Master Report

Reports

1. Overview The Learning Pathway Master Report provides a consolidated view of how learning pathways are progressing across the organization. It helps admins and team leads understand completion trends, priority pathway performance, and overall learning progr...

Monthly Activity Report

Reports

1. Overview The Monthly Activity Report provides a consolidated view of user engagement across the platform for a selected period, including Modules Completion, Pathways Completion, Instant Answers Activity, Learning of the Day Participation, and Content Publ...

Reports Central – Overview & Navigation

Reports

1. Overview Reports Central is a single page that lists and organizes all available reports in Bsharp Converse, allowing users to quickly navigate to detailed reporting pages based on content, learning pathways, activity, and user engagement. 2. When to Use ...

How to Use Converse with Google Chat

Integrations

1. Overview Converse works inside Google Chat, allowing users to access learning content, view assigned tasks, ask questions, participate in polls, receive notifications, and engage with team activities without leaving their chat workspace. 2. When to Use ...

How to Use Converse on WhatsApp

Integrations

1. Overview This guide explains how users can receive and access learning modules through the Converse WhatsApp bot, enabling learning delivery and consumption directly via WhatsApp. 2. When to Use When users prefer WhatsApp as their primary communicati...

How do we create a form from Scratch

Forms

How do we create a form with Templates

Forms

1. Overview Creating a form using templates allows admins to quickly build forms in Bsharp Converse by using pre-defined structures. Templates help standardize form creation across different use cases while allowing edits before the form is finalized. 2. Whe...

How do we create a form with AI

Forms

1. Overview This feature allows administrators to create a form by describing the required fields in plain text and letting AI generate the form structure, which can then be reviewed, edited, and saved before assigning it to users. 2. When to Use When y...

Create form with JSON using LLM (ChatGPT)

Forms

1. Overview This feature allows admins to create a form by pasting JSON content instead of manually adding questions. The system reads the JSON and automatically builds the form layout in the form designer, where it can be reviewed and updated before assignin...